Massage Profession Metrics |
Nora Brunner MA, APR ABMP PR Specialist 303-679-7647, 800-458-2267, ext. 647 nora@abmp.com
Influence of National Retailing Trends on Massage
As the acceptance of, and demand for, massage grows, the models for delivery of this service
become more varied. The number of spas is rising, both those with a clinical atmosphere and
those with a more relaxed, vacation-style flair. Typically spa ownership takes the business
risk, handles all marketing and procures supplies. The corollary is that massage therapists
in that setting will realize lower earnings. Taking their cue from other service industries,
a number of massage retail and franchise networks also have sprung up, often with a lower price
point that attracts the first-time consumer or those without a prior practitioner loyalty. In
these settings also, massage therapist per-session income typically is lower, but such employment
is attractive to some as a means of gaining a foothold in the profession.
Some practitioners express concern about this new force in the marketplace, both from a
competitive standpoint and because of presumed lower income and sometimes higher workload
for employees. Others believe the emergence of such venues reaching the “unmassaged” will
benefit the profession in the long run, perhaps driving new converts to regular use of massage. At least one chain reports 23 percent of its clientele are first-time users.
While this is a trend receiving media attention because of its novelty, such networks today
represent a small segment of the market. Other venues for massage include chair-massage stations
in airports, malls and other high-traffic locations.
Spas a Growing Force
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